Today's call-backs and scheduled reminders, grouped so nothing slips.
What follow-ups do
When a customer says "call me tomorrow" or an order needs a second attempt, it becomes a follow-up — a dated reminder attached to the contact or order. The module lists what's due today, overdue, or coming up.
Follow-ups — due list and counters
Using it
Filter by due date — today's list is your call sheet.
Open the item, make the call, record the outcome and set the next follow-up or close it.
Overdue items stay visible until resolved — they don't silently expire.